I design conversations for Indy, the AI chatbot at Independer.
I helped move Indy from a rule-based bot to an LLM-driven agent with retrieval and tool calling, and I build internal agents that train new customer service colleagues. I also help drive AI engineering and generative AI adoption across Independer.I helped move Indy to an LLM-driven agent with retrieval and tool calling. I also build internal agents that train customer service colleagues.
Outside work
I build small games and photograph smaller organisms.
Outside of work, I play board games, write and run tabletop RPGs for friends, and photograph whatever catches my eye outdoors. I also collect birdsong recordings. Ask me about lichen at your own risk.Outside of work, I play board games, write and run tabletop RPGs for friends, and photograph whatever catches my eye outdoors. I also collect birdsong recordings. Ask me about lichen at your own risk.
Casper, site guide
Where shall we start?
Projects
See all 7 projectsHi, I'm Casper. Where shall we start?









